Trojan Safety Refund and Cancellation Policy
This policy applies to our Safety Training courses. If you cancel your prepaid training course prior to 24 hours of the scheduled start date and time of your course, we will issue a refund to you using the same payment method that you used to book your course. No refunds will be given if you fail provide at least 24 hours notice. Clients paying via Purchase Order that fail to cancel any of their attendees at least 24 hours prior to the start of the course, will be charged in full for that person(s) course fees.
Cancellations can be made by calling 250-785-9557 or by filling out our contact form. Please make sure you include the course name and the course date in your correspondence.